• 2021.11.08 [Urgent Maintenance] The Block Reorder function is under maintenance and delay the Instagram issue

  • 1. The Block Reorder function is under maintenance
    The Block Reorder has an issue to use. So the Block Reorder is temporarily disabled and under maintenance. We are working on the issue, and we will do our best to fix the problem as soon as possible.

    Date : Nov, 08 10:30 ~ 14:00 (KST)

    2. Facebook (Instagram) maintenance delay notice
    Currently, Facebook has been deactivated some of the apps including the Creatorlink app. So we requested Facebook to review our app and make it back to the live. But Facebook still has not reviewed our request and we are waiting for approval. As soon as we get approved, we will make our service back available.

    We sincerely regret the inconvenience caused.
  • 2021.11.04 Kakaopay Function Update (Korean version only)

  • Kakaopay for eCommerce has been updated. 

    You can apply for Kakakopay at KCP admin page.
    And after permission, you can activate and use the function at Shopping setting > Payment.

    If you have any questions about updates, please leave it at 1:1 Q&A. Thank you! 
  • 2021.11.02 [Urgent Maintenance] Unstable to Access Instagram (Facebook) app

  • The Facebook Login and the Instagram feed are temporarily unavailable due to the Facebook App policy issue. 

    Date : Nov, 2 ~ Nov, 3

    We are working on the issue with Facebook and we will do our best to solve this issue as soon as possible.
    We apologize for any inconvenience caused.
    Thank you.
  • 2021.10.18 [eCommerce] Administrator Mail Address Addition Function Update (Korean version only)

  • You can add up to five administrator mail addresses to receive notice.  Add an admin email address at eCommerce settings > Kakaotalk Bizmessage/Mail.

    If you have any opinion about update, please leave it at 1:1 inquiry.
    Thank you. 
  • 2021.10.13 System Update Notice

  • Creatorlink system will be updated on tomorrow morning.

    Date : October 14th, 2021 from 03:00 AM to 04:00 AM (KST)
    Service : Overall System

    During update, access and editing site may not go on smoothly. We will update our system quickly and safely.

    We are sorry for any inconvenience.
  • 2021.10.13 Gallery Thumbnail Edit Icon and KakaoTalk Bizmessage/Email Notification Update

  • 1. Gallery Thumbnail Edit Icon Update
    - Gallery thumbnail edit icon has been added.
    - You can use the add, edit, duplicate, and delete option when you click the Edit icon on the gallery's thumbnail.

    2. Payment Confirmation or Cancellation Complete Notification  
    - KakaoTalk Bizmessage/Email has been updated to notify non-deposited items are completed payment or cancellation.
  • 2021.10.08 Hangul Day (National Holiday) Notice

  • The customer service will be closed on October 11, 2021,
    for Hangul Day (National Holiday).

    Service: Call Center, 1:1 Q&A, E-mail

    We assure you that all your inquiries will be answered as soon as
    we return to the office on October 12.

    Happy Holiday~ :)
  • 2021.10.05 In some environments, we got reports that when people access the site that applied the SSL, they access the security warning page.

  • We have found that some people get the security warning page when they access the site with "HTTPS://."

    We have investigated the issue and found out that the free SSL service has been updated to a new version of the SSL system.  

    If you did not update the Window to the latest version,
    the Window does not update from the old version of the SSL to the new version.

    So if you or visitors got the security warning page, please update the Window to the latest version to access the secured site.

    We will consider about the provide the SSL service more stable and best.

    If you have any questions, please feel free to ask us through 1:1 Q&A.

    Thank you.
  • 2021.10.01 National Foundation Day of Korea Holiday Notice

  • The customer service will be closed on October 04, 2021, for National Foundation Day of Korea.

    Service: Call Center, 1:1 Q&A, E-mail

    We assure you that all your inquiries will be answered as soon as we return to the office on October 05.

    Happy Holiday~ : )
  • 2021.09.17 Chuseok(Korean Thanksgiving Day) Holidays Notice
  • The customer service will remain closed until the end of this week 
    for Chuseok(Korean Thanksgiving Day) Holidays.

    Date: Sep, 20 ~ Sep, 22
    Service: Call Center, 1:1 inquiry, E-mail

    We assure you that all your inquiries will be answered as soon as we return to the office. 

    Happy Chuseok!
  • 2021.09.15 Combination Options and Product Searching Function Update (Korean version only)

  • 1. Combination Options Update
    Combination Options that can combine up to 3 options are updated. You can use the combination options by clicking the Advance option of the product edit page in Edit mode.

    2. Product Searching Function Update
    The description field has been added to the search results when you search the products in your eCommerce site.

    If you have a question about updates, please leave your opinions on the 1:1 inquiry.
    Thank you.

  • 2021.09.02 Gallery Block Duplication Option and Google Maps Service Update

  • 1. Offer select option when duplicating gallery blocks

    From now on, we offer two type of options when you duplicate gallery blocks.

    - Duplicate block settings and design only
    - Duplicate the block with contents : Duplicate the entire block including contents

    2. Improved Google Maps Application Method

    From now on, we offer two type of options about Google Maps for free

    - Link-type : Use the URL in the address bar after searching. 
    (The peripheral elements of the search location are displayed together.)
    - HTML-type : After searching, click Share to use iframe HTML. 
    (You can see a map centered on the search location.)

    *If you are using google map at contact block already, it was set as 'Link-type'.
    Please refer to it.

    If you have a question about update please leave it at 1:1 inquiry
    Thank you
  • 2021.08.26 The CS service will be open after 13:00 on 27th Aug

  • The CS service will be open after 13:00 on 27th Aug for internal maintenance.

    If you have any questions or problems, please leave them on the 1:1 inquiries or email.

    Service: Call Center, 1:1 inquiry, E-mail

    Thank you.
  • 2021.08.24 Out of Stock Notification Function Update (Korean version only)

  • An 'Out-Of-Stock' option has been added to the KakaoTalk Bizmessage/Email so you can receive a notification when the item is out of stock.

    Please check the Out-Of-Stock option at the eCommerce settings > KakaoTalk Bizmessage/Email.

    Please leave your opinion on the 1:1 inquiry.
    Thank you.
  • 2021.08.22 We are temporarily closed the Call Customer Service for the internal maintenance.

  • We are temporarily closed the Call Customer Service for the internal maintenance on 23rd Aug. If you have any questions or problems, please leave them on the 1:1 inquiries or email.

    Service : Service: Call Center

    Thank you.